Hello Refund and Returns Policy – WorkSafe Training

Refund and Returns Policy

Fees and Refunds

Fees are levied on all courses.

Final Trim Training management is responsible for ensuring that fees paid in advance are accounted for in a separate financial control centre.

All courses have a $100Ā non-refundableĀ registration payment paid at the time of registration.

Training and assessment fees for short courses are paid when you arrive for the face-to-face training.

Students enrolling in full courses are requested to pay a non-refundable deposit at the time of enrolment with subsequent payments as outlined in relevant payment plan.

Final Trim Training operates a refund policy, which is fair and equitable and in accordance with policy and procedures as set out in Final Trim Trainingā€™s Operations Policy and Procedures.

Refunds are issued when:

  • A student provides written notice of withdrawal more than 48 hours prior to commencement of course
  • Review of Credit transfer indicates that the student does not have to undertake the course / part course
  • A student is unable to attend due to extended hospitalization / illness, and/or pregnancy/childbirth

Refunds are NOT issued when:

  • changes occur in student work hours
  • it becomes inconvenient for a student to travel to class
  • a student moves interstate
  • a student changes jobs or becomes retrenched
  • a student leaves before finishing course / unit of competency
  • a student arrives with insufficient ID or has not completed required PRE-training materials
  • a student is expelled from the college for a serious breach of discipline

If you need to postpone a course it must be done in writing a minimum of 48 hours prior to the course scheduled start date.

 

Need help?

Contact us at admin@worksafeqld.com.au for questions related to refunds and returns.