Things You Need To Know – WorkSafe Training

WORKSAFE TRAINING

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Things you need to know

PLEASE NOTE
Social distancing is still a thing!

Below are the basic Terms & Conditions relating to High Risk Work licence training

OUR GUARANTEE: We are confident that you will pass the 1st time or rebook for FREE at our closest Training Centre

Requirements and important information for all HRW Licencing:

You must be over the age of 18 years to apply for your HRW licence.
The HRW Licence is issued by Workplace Health & Safety Queensland and is Nationally recognised.
You must be able to speak, read & write english. You will need to complete some basic numeracy calculations and a have reasonable grasp of the written english language.
A Language, Literacy and Numeracy (LLN) assessment is administered prior to your training commences. The results are recorded and where required, the results will be discussed individually with each student.
There will be a 2 hour, closed book, written Theory & Calculations exam as part of your assessment.
The person marking your assessment is a WHSQ authorised Assessor. Please be aware that no cheating will be allowed (you will be asked to leave and your assessment results will be cancelled)
You do need to pass the theory and calculations before you can complete the Practical assessment.

What you will need: You must have 3 types of ID (click here for full list).

your Australian Drivers Licence (can be digital)
your Passport
your Medicare Card (can be digital on MyGov app)
your Australian Birth Certificate
a Bank Card (any country) with your name printed on it.
QLD 18+ photo ID card

Required PreStudies:

Internet connection and access to a desktop, laptop or tablet.
You will need to set aside a few hours to complete this so, DO NOT leave it till the last day.

Printing:

Your confirmation email will include study materials, including a set of Practice Questions that you will need to print and complete before arriving at your face-to-face training. (if you do not have a printer, you can write the answers on a loose leave sheet of paper)

Footwear:

Enclosed shoes must be worn to the face-to-face training session.

When you pass your assessment you will receive an Email from WHSQ. This is your temporary licence.

You will need to enter the Email information into the WHSQ website to apply for your actual HRW licence (plastic card) at a cost of around $100.00 every 5 years (the card can take up to 4 weeks to arrive)
If you do not happen to pass we do not charge for any additional training you may need.
There is a $100 rebooking fee applied to all cancelations & postponements made less than 24 hours before training.

We have courses running week days and weekends starting at 6:30am

Special Needs

If you have any specific concerns or particular cultural requirements, please don’t hesitate to let us know and we will do our best to accommodate.

Emails

We will send you emails with your study materials, reminders about your training, invoices, and sometimes updates or special offers and information.

. All of our team are here to help you as best they can.

There will be no excuses tolerated for any abuse towards our team.

How HRW Licence training works

Register for your course online or by calling one of our team.
Once registered, you will receive a confirmation email which includes important information and login details for our Online Training Portal.
The online, self paced pre-course learning materials will greatly assists your preparation for the course.
You will attend day 1 of face-to-face training which will include Practical Training, review your study materials & go through Assessment preparation (some students require additional training at no extra cost. This will be advised by the trainer)
Your Assessment will usually be held the next day.
Once deemed competent by passing your Theory, Calculation & Performance Assessments you will receive an email with your Candidate Assessment Summary directly from WHSQ.
You can use the link in the email to apply for your photo High Risk Work (HRW) licence card or add a new licence class to your existing HRW licence at worksafe.qld.gov.au using their ‘Online services’.
There is a charge for your 5 year photo licence. Your card will be mailed to you directly.

Student Handbook

Please click on the following link:
https://finaltrimtrainingdotcomdotau.files.wordpress.com/2016/04/doc-20-student-handbook-ftt.pdf

Do I need a Forklift licence to operate a Telehandler with a fork attachment?

No. Fitting fork attachments to a Telehandler does not make it a forklift. It is just a Telehandler with fork attachments. The business (or employer or other PCBU) still has a duty of care to ensure workers have appropriate training in operating the Telehandler; however a high risk work licence is not required.

Fees and Refunds

Fees are levied on all courses.

Final Trim Training management is responsible for ensuring that fees paid in advance are accounted for in a separate financial control centre.

All courses have a $100 non-refundable registration payment paid at the time of registration.

Training and assessment fees for short courses are paid when you arrive for the face-to-face training.

Students enrolling in full courses are requested to pay a non-refundable deposit at the time of enrolment with subsequent payments as outlined in relevant payment plan.

Final Trim Training operates a refund policy, which is fair and equitable and in accordance with policy and procedures as set out in Final Trim Training’s Operations Policy and Procedures.

Refunds are issued when:

A student provides written notice of withdrawal more than 48 hours prior to commencement of course
Review of Credit transfer indicates that the student does not have to undertake the course / part course
A student is unable to attend due to extended hospitalization / illness, and/or pregnancy/childbirth

Refunds are NOT issued when:

you change your mind about doing the course
changes occur in student work hours
it becomes inconvenient for a student attend or to travel to class
a student moves interstate
a student changes jobs or becomes retrenched
a student leaves before finishing course / unit of competency
a student arrives with insufficient ID or has not completed required PRE-training materials
a student is expelled from the college for a serious breach of discipline (including cheating – being deemed to be affected by an illicit substance or alcohol, etc)

If you need to postpone a course it must be done a minimum of 48 hours prior to the course scheduled start date.

For more info:

Fees & Refunds

To read the Student Handbook (above) please click here (including Policies, Terms & Conditions)

RTO: Final Trim Training # 41345

for those who have operated a Forklift previously … firstly, slow down and operate carefully

Neglecting the following will most likely result in an instant fail on the day:

Put on your safety belt every time

Always look over both shoulders before reversing

Place in neutral gear whenever raising and lowering loads

Do not turn with your forks raised

Do not hit racking, cones or anything else

Do not drag the forks or the pallet

Climb off backwards using 3 points of contact

Photographs and/or training video may be taken.

By taking part in todays’s training you grant the WORKSAFE Training full rights to use the images resulting from the phoyography/video for publicity or other purposes to help achieve our aims. 

This might include (but is not limited to) the right to use them in printed & online publicity, social media, press releases etc.

If you do not wish to be photographed please inform your trainer.

workSAFE Training

Our team of dedicated trainers have decades of experience and our goal is to equip you, not only to prepare you for your assessment but to go on to a better work outcome which we trust will create opportunities for a more successful and fulfilling life.

We are here to help you.

All assessments for HRW licences are run and supervised by WHSQ authorised Assessors.